Hotel Rathaus - Wein & Design

Absolutely wonderful staff -- went above and beyond to answer questions and solve problems, from carrying a very heavy bag to my room to suggesting places to eat and things to see. Breakfast was excellent, a large choice of items served in a bright room. Location was slightly outside the center, but walking distance to museums and a short tram ride to tourist center. Bed was comfortable, although the bathroom was part of the room which is not my favorite configuration.

We typically stay in smaller boutique hotels when we travel. This is one of the best. Stand out for us were the staff. I think it's a smallish team, so we saw the same people over our three days. They cannot do enough for you. They are clearly very proud of their hotel. Room was lovely. We were upgraded to a suite. Beautiful bed linen and memory foam mattress. Powerful shower. A powerful (proper salon quality) hairdryer. Thoughtfully set out room - furniture, mirrors, sockets where you need them! Very clean. Typical Austrian breakfast. The scrambled egg was really nice! Location also brilliant. There's a fabulous Austrian restaurant on the corner of the street, and great bars nearby.

It is my third or fourth time staying at this property. I like the location, the feeling of being in an old traditional building, the spacious rooms, the amenities and the friendly personnel.. There are some lovely touches such as coffee and tea available for free for guests all day, the bell to ask for help at the bottom of the flight of stairs leading to reception and free apples to take when you leave the hotel.

The hotel offers some uniquely designed rooms that are very comfortable, clean and spacious. The staff was very polite and helpful. The WiFi was fast. It was also reasonably priced given its high quality.

Wonderfully designed, cozy hotel in the heart of Vienna, within a short walk from essential amenities, public transportation, and the city’s top attractions. Every room and its features are inspired by local wineries, adding a unique and special touch to the stay. The staff are friendly and always ready to assist. I would gladly stay here again. Highly recommended!